Company brief
We are the world’s leading satellite operator with over 70 satellites in two different orbits, Geostationary Orbit (GEO) and Medium Earth Orbit (MEO).
We provide a diverse range of customers with global video distribution and data connectivity services through two business units: SES Video and SES Networks. Our global team works collaboratively to make a significant, and often a life-changing difference in the world.
Job Description
The company is hiring experienced and educated individuals for the position.
Listed below is all there is to know about the job
Responsibilities
- Gain detailed knowledge about our future broadcast platform solution
- Coordination of technical set up of new TV channels
- Clarify technical requirements with TV channel operators
- Coordinate encoder installation at the premises of TV channel operators
- Arrange upgrade of headend capacity, if required
- Manage interfacing with all other technological and non-technological departments
- Coordination of operational support of encoders at premises of TV channel operators
- Continuously check of platform capacity in total and remaining system capacity
- Planning and coordination of up- and downscaling of system capacity
- Technical support of TV channel operators, developers of backend and frontend system components, consumer electronics distributors and of a call center
- Support of partners to interface with a CRM system
- Able to maintain a product, subscriber and payment data in a CRM system
- Interface with third parties regarding CRM system maintenance
- Interface with third parties regarding USSD service maintenance
- Interface with third parties regarding maintenance of payment services
- Technical support with and clarification of Set-Top Box (STB) related issues in the market
- Test of Set-Top Boxes against the encrypted DVB platform
- Assist a call center in Set-Top Box related processes
- Technical support with and clarification of OVP / OTT related issues in the market
Qualification
- University degree in some field of engineerings like Media Technologies or equivalent
- Experienced professional in the broadcast or telecommunications industry in Ghana
- Profound skills in solving technical issues and willing to communicate
- Having endurance and eager to learn quickly
- Good skills in speaking and writing English
- Other West African languages like Ga or Akan are a plus as well as speaking German
- Willingness to travel in Ghana and abroad
- Being creative and open-minded would be beneficial
Application Deadline
There is no deadline set for this job position at the time of publishing but be sure to get in touch with the business for further details.
How To Apply
To apply for this position send your CV and application letter to
Silicon House, 12 Roman Ridge
Accra
GhanaTelephone
+233 302 738 660/
+233 302 738 669